Quick Art Photography AcademyQuick ArtPHOTOGRAPHY ACADEMY
Legal Document

Refund & Cancellation Policy

Our fair refund policy for digital and campus courses

📅 Last Updated: September 17, 2026
Our Commitment: We want you to be completely satisfied with your learning experience. If a course does not meet your expectations, we offer a fair refund process as described below.

1. Refund Eligibility Summary

Course TypeRefund WindowEligibility ConditionStatus
Online Digital Course (LMS)Within 7 days of purchaseLess than 20% content accessed✅ Eligible
Online Digital Course (LMS)After 7 days of purchaseAny❌ Not Eligible
Campus / Offline CourseBefore batch start dateWritten cancellation requested⚠️ Partial (50%)
Campus / Offline CourseAfter batch startsAny❌ Not Eligible
Failed / Duplicate PaymentAny timePayment debited but no access granted✅ Full Refund

2. Online Course Refund Policy

2.1 Eligible for Refund

We offer a 7-day refund window for online digital courses, provided:

  • The refund request is submitted within 7 calendar days of the original purchase date
  • You have accessed less than 20% of the course content (lessons watched)
  • You contact us through official channels (WhatsApp or email) with your registered mobile number and payment receipt

2.2 Not Eligible for Refund

  • Requests submitted after 7 days from purchase date
  • Courses where more than 20% of content has been accessed
  • Course completion certificates already issued
  • Courses purchased at a discounted or promotional price (unless specifically stated otherwise)
  • Change of mind after substantial course access
No Refund After 7 Days: Digital content is delivered instantly and consumed electronically. After the 7-day window, refunds cannot be issued regardless of the reason, except in cases of proven technical failure on our end.

3. Campus Course Refund Policy

  • Before batch start (more than 7 days prior): 50% of the course fee will be refunded. The remaining 50% covers administrative, material, and seat reservation costs.
  • Before batch start (less than 7 days prior): No refund. Seat may be transferred to the next available batch (subject to availability).
  • After batch commencement: No refund under any circumstances. Students are responsible for attendance and course completion.
  • Medical Emergency: In case of a documented medical emergency, a credit note for the next batch may be considered at the Academy's sole discretion. Supporting documentation required.

4. Failed or Duplicate Payments

If your payment was debited from your bank/card but you did not receive course access:

Note: In many cases, failed payment amounts are automatically reversed by your bank/card within 5-7 business days. Please check with your bank before contacting us.

5. How to Request a Refund

  1. Send a WhatsApp message to +91 99398 00780 or email support@quickartphotography.in
  2. Subject line: "Refund Request - [Your Name] - [Course Name]"
  3. Include: Registered mobile number, Purchase date, Razorpay Payment ID, Reason for refund
  4. Our team will review and respond within 2-3 business days
  5. If approved, refunds are credited to the original payment method within 5-7 business days

6. Refund Processing Timeline

  • Review: 2-3 business days from receiving your request
  • Processing: 1-2 business days after approval
  • Bank Credit: 5-7 business days depending on your bank/card issuer
  • UPI Refunds: Usually instant to 2 business days

7. Chargebacks

We strongly encourage you to contact us first before initiating a chargeback with your bank. Chargebacks without prior communication may result in account suspension. We are committed to resolving all genuine disputes fairly.

8. Contact for Refunds