Privacy Policy
How we collect, use, and protect your personal information
1. Information We Collect
1.1 Information You Provide Directly
- Contact details: Name, mobile number, email address, and city when you submit an enquiry, register, or enroll in a course.
- Payment information: When you make a payment through Razorpay, we receive a transaction reference and payment status. We do not store your card numbers, UPI ID, or bank credentials โ these are processed securely by Razorpay.
- Login credentials: Mobile number used for OTP-based login to the Student Portal.
- Course progress: Lessons watched, quiz answers, and completion status within the Student Portal.
1.2 Information Collected Automatically
- Browser type, device type, operating system, and IP address
- Pages visited, time spent, and referring URLs
- Cookies and session data (see Section 6)
- Google Analytics and Google Tag Manager data (anonymized)
2. How We Use Your Information
- To process your course enrollment and provide access to purchased content
- To send you OTP for secure login to the Student Portal
- To send important course updates, completion certificates, and support messages via WhatsApp or email
- To respond to your enquiries and provide customer support
- To improve website functionality and user experience
- To comply with legal obligations
- To send promotional messages about new courses or offers (you may opt out at any time)
3. Payment Processing (Razorpay)
We use Razorpay Payment Solutions Pvt. Ltd. as our payment gateway. When you make a payment:
- You are redirected to Razorpay's secure checkout interface
- Your payment details (card number, UPI ID, bank account) are entered directly on Razorpay's platform and are never transmitted to or stored on our servers
- We receive only the payment status (success/failure) and a Razorpay Order ID for record-keeping
- Razorpay is PCI-DSS compliant and regulated by RBI
- Razorpay's Privacy Policy: https://razorpay.com/privacy/
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We share your information only in these limited circumstances:
- Razorpay: For payment processing (as described above)
- Google Analytics: Anonymized usage data for website analytics
- WhatsApp / Fast2SMS: To send OTP verification codes
- Legal compliance: If required by law, court order, or government authority
5. Data Storage & Security
- Your data is stored on our secured Hostinger VPS server located in India
- Access to personal data is restricted to authorized academy staff only
- We use HTTPS/SSL encryption for all data transmission
- Student session tokens expire automatically after 30 days
- We do not store OTPs longer than 10 minutes
6. Cookies
We use essential cookies to maintain your session while using the Student Portal. We also use Google Analytics cookies to understand website traffic patterns. You can disable cookies in your browser settings, though this may affect portal functionality.
7. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Ask us to correct inaccurate information
- Deletion: Request deletion of your personal data (subject to legal obligations)
- Opt-out: Unsubscribe from marketing messages at any time by contacting us
To exercise these rights, contact us at: support@quickartphotography.in
8. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top will reflect the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
For any privacy-related questions or concerns:
- Academy: Quick Art Photography Academy
- Address: Ayodhya Puri, Near Lalit Bus Stand, Siwan, Bihar - 841226, India
- Phone: +91 99398 00780
- Email: support@quickartphotography.in